Privacy Policy For Our Water Restoration Company
Who We Are
Houston Damage Restoration Pros provides water, fire, mold, storm, and biohazard restoration services in Houston, Texas. This Privacy Policy explains how information collected through https://houstondamagerestoration.com/ is gathered, used, and protected within Houston, Texas.
Information We Collect
We collect information you provide such as your name, contact details, and property descriptions. We also gather photos, job documentation, and insurance information. Device and usage data may be recorded. Cookies or similar tools track site activity. Information may also come from service partners or subcontractors when coordinating work on your behalf.
How We Use Information
Information supports scheduling, estimates, and billing. It helps us create insurance documentation, ensure safety, and complete quality control checks. We use details to provide customer support, maintain the website, improve services, and prevent fraud. Information may also be processed to meet legal requirements or regulatory obligations.
Cookies and Similar Technologies
Cookies store information about your device and activity to improve your experience. Some remember preferences, others help analyze site traffic. You can limit or clear cookies through browser settings. Without cookies, certain website features may not work as intended, and performance may differ.
Sharing and Disclosure
We may share information with service partners, subcontractors, and payment processors who help deliver services. Insurance providers may receive documentation with your permission. Information can also be shared for safety, regulatory compliance, or when legally required. We do not sell personal information to outside parties.
Data Retention
Records are kept as long as necessary to complete jobs, support safety, meet tax requirements, and follow legal regulations. Retention periods vary by document type. When retention periods expire, records are securely deleted or archived according to industry practice and applicable rules.
Your Choices and Rights
You may request access to your information, updates, or deletion where appropriate. You can limit certain uses or manage cookies in your browser. To make a request, write to Houston Damage Restoration Pros at 1001 McKinney St #2291, Houston, TX 77002, United States.
Security
We use safeguards including restricted access, employee training, technical protections, and secure physical storage. While we work to protect information, no system is entirely secure. We encourage clients to use caution when sharing sensitive details.
Children’s Privacy
Our services and website are not directed to children under thirteen. Accounts and service requests must be made by adults or authorized representatives. We do not knowingly collect information from children.
Data Transfers
Your information may be processed by vendors or service providers located outside Houston, Texas. We take reasonable steps to protect data during such transfers, following standards for security and confidentiality.
Changes to This Policy
Houston Damage Restoration Pros may update this Privacy Policy from time to time. The latest version will always appear on this page. Continued use of https://houstondamagerestoration.com/ after updates means you accept the revised policy.
Contact Us
For privacy questions or requests, please write to Houston Damage Restoration Pros at 1001 McKinney St #2291, Houston, TX 77002, United States.
Definitions
Personal information means data that identifies or relates to an individual. Processing means collecting, storing, or using information. Service providers are outside parties assisting with services. Cookies are small files stored on your device that record preferences and activity.