Meet Our Amazing Team Members
At Houston Damage Restoration Pros, we serve Houston, Texas with skilled crews who value safety, training, and clear communication. Our people focus on tidy worksites, accurate documentation, and dependable restoration results for families and businesses across Houston, TX.
Leadership
Marcus Hernandez, General Manager
Marcus oversees daily operations, guiding teams with experience in structural drying and reconstruction. He ensures safety protocols, accurate reporting, and reliable scheduling are followed on every restoration project.
Elaine Thompson, Operations Manager
Elaine coordinates crews, equipment, and logistics. She manages moisture mapping reports, reviews safety checklists, and communicates updates clearly to property owners while keeping projects on budget and within scope.
Project and Field Experts
David Nguyen, Lead Estimator
David prepares detailed estimates using thermal imaging and hygrometers. He documents losses for insurers, explains scope to clients, and supports field teams with clear breakdowns of materials, timelines, and costs.
Rosa Martinez, Senior Restoration Technician
Rosa specializes in water extraction, HEPA filtration, and antimicrobial treatment. She sets up containment, monitors drying progress, and performs follow-up testing to confirm safe moisture levels throughout every restoration assignment.
James O’Connor, Customer Care Manager
James assists clients with scheduling, insurance claims assistance, and progress updates. He organizes documentation, answers questions, and ensures communication stays clear from the first call through project completion.
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am