A failed water line or clogged defrost drain behind a refrigerator can leak for days behind a large appliance before anyone notices, quietly soaking a slab kitchen floor the whole time. Crews respond 24/7 to extract and dry once it is found.
The refrigerator is moved and the water line or defrost drain checked to confirm the leak source before cleanup begins.
Standing and absorbed water is extracted from the flooring under and around the refrigerator and any adjoining cabinet base.
Meters check how far water traveled under flooring material, since damage often extends beyond what is visible at the surface.
Air movers and dehumidifiers dry the flooring and cabinet base until readings confirm the area is fully dry.
While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
A refrigerator leak caught within a few days, limited to the flooring directly under and around the appliance, typically runs from about $300 to $900 to extract and dry. A slow leak that went unnoticed for weeks and warped a larger area of flooring or reached cabinet bases commonly runs from about $1,200 to $3,000, especially if flooring material has to be replaced. Sudden appliance leaks are often covered under a standard homeowner's policy, while damage from a leak ignored for an extended period may be treated differently.
Crews reach Houston, Harris County, and the surrounding Gulf Coast communities fast, from the Heights, Montrose, and River Oaks to West University Place, Bellaire, Pasadena, and South Houston. See the full list on the areas served across Houston page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with the insurance carrier.
Technicians follow recognized IICRC drying standards and prove it with daily moisture readings on Houston homes, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way across Greater Houston, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
The leak point is typically behind the appliance, out of view, and a slow drip from a cracked ice maker line or clogged defrost drain can take weeks to produce a visible sign like warped flooring or a musty smell.
No. Fixing the actual water line, ice maker connection, or defrost drain is appliance repair work. Restoration addresses the resulting water damage to flooring and cabinets.
Once flooring has visibly warped or lifted at the seams, it usually cannot be reversed and needs replacement in the affected section, even after the subfloor underneath is fully dried.
Water can travel several feet under vinyl or laminate flooring following seams and the subfloor's low points, which is why moisture is checked well beyond the area that looks wet on the surface.
A sudden line failure is often covered as accidental water damage, while damage from a slow leak a homeowner reasonably should have noticed and addressed sooner may be treated as a maintenance issue by some policies.
Houston crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (346) 680-3171